DVLA issues 'reminder' to drivers after 20,000 risk having bank account wiped
The motoring body has issued a warning over the rise of fraudulent correspondence from motorists, and road users.
The DVLA has issued a "reminder" to drivers after 20,000 rush to get their help over rising scams. The motoring body has issued a warning over the rise of fraudulent correspondence from motorists, and road users.
The DVLA warned: “Fraudsters are using more sophisticated ways to try and scam motorists – from promises of hefty vehicle tax refunds to websites attempting to look like DVLA.”
The DVLA added: “DVLA is reminding motorists how they can keep themselves safe from vehicle and driving licence scams. Latest figures show that in 2024, almost 20,000 customers called DVLA’s contact centre to report fraudulent activity.
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“With fraudsters increasingly using more sophisticated ways to trick their victims, it has never been more important for motorists to be vigilant and aware of how to recognise fraudulent emails, texts, websites and calls.”
The DVLA added: “If you receive one of these emails or texts, do not click on any links. Instead, report it to the National Cyber Security Centre and delete it immediately.”
Fraudsters will often send emails or text messages to unsuspecting victims asking them to confirm personal details, such as bank or payment information. They may even send messages that claim you are entitled to a hefty vehicle tax refund, the DVLA has said.
On its website, it warned: "DVLA will never ask you for your bank account details or ask you to confirm payment details. We will only ask you to confirm your personal details by email or text if you have a live enquiry with us.
"And vehicle tax refunds are issued automatically – never via an email with a link! If you receive one of these emails or texts, do not click on any links."
"Scammers create websites that attempt to impersonate DVLA and may appear legitimate. These sites will often charge additional fees for services you can get for free or at a lower cost on GOV.UK, including driving licence applications, vehicle tax transactions and Clean Air Zone (CAZ) payments. If you need to use these or any other government services, always search for them on GOV.UK," it added.