Taiwanese lender Hua Nan Bank has partnered with TPIsoftware to roll out a new digital personal banking platform.
This collaboration is said to offer a “seamless” banking experience for customers through a unified solution.
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The new digital banking platform combines core financial services including account opening, personal banking, and credit card and loan applications.
Its architecture is built on microservices and containerised technology, which allows for better version updates and “elastic scalability”.
This approach helps Hua Nan Bank overcome the limitations of legacy systems and cater to the evolving requirements of the market, stated the tech vendor.
One of the key features of the platform is the integration of Optical Character Recognition (OCR) technology, which streamlines application processes.
By extracting personal information from uploaded identity documents, the platform can autofill forms, saving customers time and reducing the potential for errors.
In case of service disruptions, the platform can store filled details for 24 hours, allowing users to resume their processes without the need to re-enter or re-upload information.
Designed with a “mobile-first” approach, the digital banking platform features a responsive interface that adapts to various device screens.
TPIsoftware general manager Yilan Yeh said: “Our extensive fintech experience and in-depth industry knowledge position us as a trusted partner who empowers enterprises to innovate, adapt and thrive in a rapidly evolving market.
“The collaboration with Hua Nan Bank reflects our commitment to supporting clients in optimising their services and navigating complex challenges—driving digital innovation with modern enterprise solutions.”
